One-Fifth of All Searches are Consumer Queries, Claims Google

At a search engine marketing conference held in Belfast a couple of days ago, a Google representative claimed that 65% of all searches were information-seeking (or, as he put it, "people trying to educate themselves"), while 20% were consumer queries. 20%! That seems unlikely. I suspect Google are conveniently using a very loose interpretation of the data. For example, if I type in "Jamaica", Google *could* suppose that I'm looking to purchase a sun holiday, when I may simply be looking for information on the country. Of course, the people at Google have more information at their disposal -- they can actually see which link I click on the results that are returned for my search on "Jamaica". In fact, via my Google toolbar data, they can probably tell how long I stay on any site I visit, and whether or not I make a purchase! In addition, searches are likely to be more specific, containing at least two words -- "package holidays in Jamaica" is more indicative of a consumer query than "history of Jamaica". Still, I don't believe that Google has done this, especially not when it comes out with such a high, round figure of 20%. The representative who quoted this, by the way, was promoting Google Adwords, so I think it's fair to assume he had a vested interest in giving a high figure. I'd say that less than 1% of my searches are consumer queries, and I suspect the same is true of the average *regular* user of the internet. The Google rep didn't explain, either, what the remaining 15% of queries are for. I guess that means they are porn searches!

Comments

2 comments

Seun Osewa / May 4, 2004 12:10 PM / #

I wish I could get access to some of that data. I suppose privacy laws would not allow an ISP to mine its query logs to find out what its users are searching for?

Michael Heraghty / May 4, 2004 1:15 PM / #

>> I suppose privacy laws would not allow an ISP to mine its query logs to find out what its users are searching for?

I'm not sure. But I know that Google has access to that kind of data -- from users who have installed the Google toolbar, and agreed to let it gather information about their online activities.

Search

About

Mediajunk is Michael Heraghty's blog, with articles on web design, usability, online marketing, digital innovation, etc. More »